Core Services

Nine specialised capabilities to transform financial institutions

Digital Transformation Strategy for Financial Institutions

We help boards and executive committees design clear, actionable digital roadmaps. From digitization to full-scale intelligence, we benchmark your maturity, define organisational changes, talent development and budget allocation to ensure transformation stays on track and delivers tangible value.
Maturity & readiness assessment
Phased evolution: online → integrated → intelligent
Agile organisation design & talent roadmap
Investment prioritisation & governance

Second Growth Curve: New Licenses & Market Entry

We assist traditional financial institutions in identifying and capturing new growth engines – wealth management, private banking, fintech subsidiaries, or cross-border expansion. Our end-to-end support covers regulatory analysis, business model design, and launch assistance.
Regulatory opportunity scouting
Feasibility & business case
New venture incubation & governance
Early-stage client acquisition strategy

Data Assetization & Data Strategy Master Planning

Transform data from a cost centre into a profit centre. We help you catalogue data assets, design mechanisms for rights confirmation, valuation, balance sheet integration, and build a future-proof data operating model that unlocks value.
Data inventory & asset mapping
Valuation & accounting (incl. balance sheet)
Data governance & commercialisation
Regulatory compliance for data trading

Lean Operations & Process Bank/Brokerage Reengineering

Tackle long cycle times and high operational costs with Lean Six Sigma methodology. We conduct end-to-end process analysis (credit approval, account opening, claims) and implement RPA and centralised operations to drive efficiency and accuracy.
End-to-end process mapping
RPA & automation opportunities
Centralised shared services design
Cost reduction & throughput improvement

Organizational Effectiveness & Agile Transformation

Break down silos and build market-responsive agile teams. We guide you in establishing cross-functional squads (business, tech, risk), revamping performance metrics, and embedding DevOps and agile project management for faster delivery.
Cross-functional squad design
Agile at scale (SAFe / LeSS)
DevOps & CI/CD adoption
Outcome-based performance management

New Capital Accord (Basel III/IV) Compliance & Implementation

We help banks meet evolving regulatory requirements while optimizing capital efficiency. Our experts build credit, market and operational risk models, restructure RWA, and embed ICAAP into credit decisions and internal stress testing.
Advanced IRB / SA models development
RWA optimisation & capital planning
ICAAP integration with business lines
Regulatory submission support

ERM & Intelligent Risk Management Platform

Build an enterprise risk management framework that covers all risk types (credit, market, operational, liquidity, reputational). We design risk architecture and plan an intelligent risk platform that makes risks visible, controllable and predictable.
Integrated ERM framework & policies
Real-time risk dashboard & early warning
Risk data aggregation & reporting
Climate & emerging risk modules

Customer Experience (CEM) Redesign & NPS Improvement

Differentiate your brand in a commoditised market. We map customer journeys, identify pain points, and redesign key moments (onboarding, loan application, advisory) to deliver consistent, memorable experiences that drive loyalty and NPS.
Journey mapping & emotional touchpoints
Voice-of-customer analytics
Experience monitoring & closed-loop
NPS & CX KPI design

HNW Client Strategy & Family Office Architecture

Help private banks and wealth managers deepen relationships with ultra-high-net-worth clients. We research behavioural preferences, design differentiated offerings (legal/tax, education, philanthropy) and build scalable family office service frameworks.
UHNW segment insights & personas
Bespoke product & service bundles
Family office governance & structure
Next-gen & impact advisory